Privacy Policy
Your privacy is important to us. This policy explains how MotoChanic collects, uses, and protects your personal information when you use our website or services.
Introduction
This Privacy Policy applies to MotoChanic.com (‘we’, ‘our’, ‘us’) and governs how we collect, use, and protect your information. By using our website or booking a service, you consent to this Privacy Policy.
Information We Collect
We may collect both personal and non-personal information to provide and improve our services.
Personal Information:
- Name, email, phone number
- Vehicle details and service history
- Payment or billing information (if applicable)
Non-Personal Information:
- Browser type, device, IP address
- Pages visited, time spent on site
- Cookies and analytics data
How We Use Your Information
We use the information collected to provide, improve, and personalize our services.
- To confirm bookings and provide requested services
- To send service updates, reminders, or promotional offers (with your consent)
- To improve website performance and customer experience
- To process payments securely
- To comply with legal obligations
Cookies and Tracking Technologies
MotoChanic.com uses cookies to enhance your browsing experience, analyze traffic, and improve site performance. You can manage or disable cookies through your browser settings.
For detailed cookie settings, refer to our [Cookie Policy] (if separate).
Data Protection and Security
We use industry-standard encryption and secure servers to protect your personal data. Only authorized personnel can access customer information, and we regularly update our security protocols.
Sharing and Disclosure of Information
MotoChanic does not sell or rent your personal data. We only share information when necessary to deliver our services or comply with the law.
- With trusted third-party vendors (e.g., payment processors, analytics tools)
- With legal authorities if required by law or for safety concerns
- With customer consent for specific promotions or offers
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing emails anytime by clicking ‘unsubscribe’ at the bottom of our messages.
- Request a copy of your stored data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or comply with legal requirements. Once data is no longer needed, it is securely deleted.
Third-Party Links and Services
MotoChanic.com may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Privacy
MotoChanic services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If we discover such data, it will be promptly deleted.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated ‘Last Revised’ date. Please review it regularly to stay informed.
Have Questions About Your Data?
We are committed to transparency. If you have any questions about this Privacy Policy or how we handle your information, please don't hesitate to contact us.